One inbox. Your whole team.
Stop losing messages in personal WhatsApp threads. PingPanda's Shared Inbox gives your entire team visibility over every customer conversation — with assignment, notes, real-time collaboration, and automatic welcome messages built in.
Inbox preview coming soon
How it works
Collaborative support without the chaos.
All messages in one place
Every WhatsApp conversation from every customer lands in a single shared inbox that your whole team can see and act on. New contacts are greeted automatically with a configurable welcome message the moment they first reach out.
Assign to the right person
Route conversations to specific team members manually or automatically based on keywords, contact tags, or round-robin rules.
Resolve and move on
Mark conversations as resolved, add internal notes for context, and keep a full history for every contact — forever.
Collaboration that keeps everyone on the same page
Whether you have a team of two or twenty, PingPanda's Shared Inbox scales with you — keeping every agent informed and every customer heard.
- No more missed messages or double-replies
- Assign conversations to individuals or teams
- Internal notes visible only to your team
- See who's viewing or replying in real time
- Filter by assigned agent, status, or tag
- Full conversation history per contact
- Automated welcome message sent to every new contact on first touch
Get your team working together
Set up your shared inbox in minutes and invite your team for free.
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