Your WhatsApp contacts deserve a real CRM
WhatsApp is where your customers are. PingPanda turns every conversation into a contact record — with history, notes, tags, and segments — automatically.
WhatsApp conversations disappear. Customer data shouldn't.
You're having hundreds of conversations a week but none of it becomes usable data. Who bought last month? Who asked about an upgrade? Who complained twice but never got a follow-up? Without a CRM layer on top of WhatsApp, your most valuable customer interactions vanish into a chat log.
How PingPanda solves it
Contacts created automatically
Every person who messages you becomes a contact. Name, phone, first interaction, last message — all captured without any manual data entry.
Tag, segment, and organise
Add custom tags like 'VIP', 'Trial User', or 'Churned'. Build segments based on tags or behaviour to send the right message to the right people.
See the full picture
Open any contact and see their complete conversation history, assigned agent, custom fields, and notes — all in one view.
The features that make it happen
Everything you need, already built in and ready to go.
Contact Management
Rich customer profiles built automatically from WhatsApp — with custom fields, tags, segmentation, and full conversation history.
Broadcast Messaging
Use your CRM segments to send targeted WhatsApp campaigns to exactly the right customers at exactly the right time.
Shared Inbox
Every agent sees the same contact profile when handling a conversation. No more asking 'has anyone talked to this customer before?'
Know your customers as well as your best salesperson does
Your best team member knows every customer's name, what they last bought, and what they care about. PingPanda makes that knowledge available to everyone on your team — automatically — from your WhatsApp conversations.
- Contacts created automatically from WhatsApp chats
- Full conversation history on every contact record
- Custom fields to track what matters to your business
- Tags and segments for targeted outreach
- Notes synced across your whole team
- Searchable contact database
- Exportable data — you own it
“We used to have no idea who our repeat customers were on WhatsApp. Now we greet them by name and reference their last order. It changed how personal our support feels.”
Start building your WhatsApp CRM today
Every conversation becomes a contact. Start free — no credit card needed.