WhatsApp customer support that actually scales
Your customers message you on WhatsApp expecting a fast reply. PingPanda makes sure they get one — whether that's your AI or your team.
WhatsApp support is broken for growing teams
A single shared phone gets forwarded around. Agents don't know if someone already replied. Customers send follow-ups that get lost. Managers have no visibility into what's happening. As you grow, the chaos multiplies — and customers notice.
How PingPanda solves it
Connect your WhatsApp number
Link your WhatsApp Business account to PingPanda in minutes. All incoming messages flow into a single, shared inbox your whole team can see.
AI handles the easy stuff
Your AI bot instantly answers FAQs, order status questions, and common requests — 24/7, without an agent. It only escalates when a human is actually needed.
Agents handle what matters
Complex or sensitive conversations get routed to the right agent with full context. No more asking customers to repeat themselves.
The features that make it happen
Everything you need, already built in and ready to go.
Shared Team Inbox
Every message lands in one inbox. Assign conversations, leave internal notes, and track resolution status across your whole support team.
AI Auto-Handover
AI detects frustration, complex issues, or VIP customers and hands the conversation to the right human agent — automatically.
Contact Management
Every customer's full history, tags, and notes in one profile. Agents always know who they're talking to before they say a word.
Support that feels personal, even at scale
The best customer support feels like a small team that knows you well — even when you have thousands of customers. PingPanda gives you the tools to deliver that experience without burning out your team.
- Shared inbox — no more messages falling through the cracks
- AI handles 60–70% of tickets automatically
- Smart routing sends messages to the right agent
- Full conversation history visible before an agent replies
- Internal notes so teams can collaborate on tricky cases
- Works 24/7 — your AI never sleeps
- 7-day free trial, no credit card required
“Before PingPanda, we had three people just watching a WhatsApp phone all day. Now the AI handles most questions and our team actually focuses on real problems.”
Ready to fix your WhatsApp support?
Start free. Your AI is ready in minutes. No credit card required.