One WhatsApp number. Your whole team.
Sharing a WhatsApp phone around the office doesn't scale. PingPanda gives every agent their own workspace — while keeping all conversations in one place.
The shared WhatsApp phone is a team productivity killer
One person holds the phone. Others have to ask them to check it. Two agents reply to the same customer. No one knows what was already said. There's no accountability, no history, and no way to manage workload. It's not a system — it's organised chaos.
How PingPanda solves it
All messages in one inbox
Connect your WhatsApp Business number and every incoming message appears in a shared inbox that your entire team can see in real time.
Assign to the right person
Route conversations to specific agents, teams, or let round-robin distribution balance the load automatically. Everyone knows what's theirs.
Collaborate without confusion
Leave internal notes, @mention teammates, and track status — all without the customer ever seeing the internal discussion.
The features that make it happen
Everything you need, already built in and ready to go.
Shared Inbox
A unified workspace where conversations are assigned, tracked, and resolved — with full visibility for managers and agents alike.
AI Auto-Handover
Let AI handle the easy conversations and automatically escalate complex ones to the right human agent with full context.
Contact Management
Rich customer profiles synced from WhatsApp so any agent can pick up a conversation and instantly know the full story.
Give your team a real system, not a workaround
Teams that grow past a handful of people need more than a shared phone number. PingPanda turns your WhatsApp into a proper team communication platform — with accountability, visibility, and tools that match how your team actually works.
- Every team member gets their own login and view
- Conversations assigned with one click
- No duplicate replies — open conversations are clearly claimed
- Internal notes visible only to the team
- Manager dashboard to see workload and response times
- Works across web and mobile
- Set up in under 10 minutes
“We went from one person forwarding screenshots to everyone just... knowing. PingPanda made our WhatsApp feel like a proper support tool for the first time.”
Your team deserves a real inbox
Get started free. Connect your WhatsApp Business number in minutes.